Lesson 2 of 3•AI for Client Communication0 of 3 complete (0%)
10 min read
Project Updates & Change Orders
What you'll learn
- 1Generate professional project update emails at key milestones
- 2Draft change orders that clearly document scope changes, cost impacts, and approval requirements
- 3Use AI to document job site conditions that differ from the original plans
- 4Build a communication cadence that prevents client anxiety and disputes
# Project Updates & Change Orders
The number one complaint homeowners have about contractors is not quality — it is communication. "Nobody told me what was happening" and "I did not agree to that charge" are the seeds of bad reviews, payment disputes, and legal headaches. AI makes it easy to maintain professional communication throughout a project.
Automated Project Updates
Set a cadence: send an update at every major milestone. Use this prompt template:
Draft a project update email for my client. Here are the details:
- Project: [description]
- Client name: [name]
- What we completed this week: [list items]
- What is coming next week: [list items]
- Any issues or decisions needed: [describe or "none"]
- Photos attached: [yes/no, describe what they show]
Tone: Friendly, professional, and reassuring. Keep it under 200 words.Unlock this lesson
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What you'll learn:
- Generate professional project update emails at key milestones
- Draft change orders that clearly document scope changes, cost impacts, and approval requirements
- Use AI to document job site conditions that differ from the original plans