Lesson 1 of 3•AI for Public Communications & Constituent Services0 of 3 complete (0%)
Public-Facing Communications & Press
10 min
What you will learn
- Use AI to draft press releases and media statements that meet government communication standards
- Create FAQ documents that anticipate public questions about new policies or programs
- Build plain-language guides for complex government processes and requirements
- Develop crisis communication templates for rapid deployment during emergencies
# Public-Facing Communications & Press
Government communications have a higher standard than private sector marketing — accuracy is mandatory, accessibility is essential, and the audience is everyone.
Press Release Template
Draft a press release for a government announcement:
Topic: City launches new small business grant program —
$5M in federal ARPA funds for businesses affected by
pandemic-related revenue loss
Key facts:
- Grants of $5,000-$25,000 per business
- Eligible: businesses with fewer than 50 employees,
operating since before March 2020, can demonstrate
25%+ revenue decline in any year 2020-2023
- Application period: [dates]
- How to apply: Online portal + in-person assistance
at 3 community locations
- Priority for businesses in disadvantaged census tractsUnlock this lesson
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What you'll learn:
- Use AI to draft press releases and media statements that meet government communication standards
- Create FAQ documents that anticipate public questions about new policies or programs
- Build plain-language guides for complex government processes and requirements